Shipping Policy
📦 Shipping Policy — Pickarli
Shipping Costs
At Pickarli, we proudly offer FREE Worldwide Shipping on all orders — no minimum required.
Lost Packages
Pickarli is not responsible for lost packages caused by an incorrect or incomplete address provided during checkout.
Please double-check your billing and shipping details before placing your order.
If the error is on our side, we take full responsibility and will resend your order 100% free of charge.
Customs Fees
Customs and import fees vary by country and are not controlled by Pickarli.
By placing an order, you acknowledge that:
- Your order may arrive in one or more packages
- Customs fees may apply in your country
- Any such fees are the customer’s responsibility
Shipping Time
Our estimated delivery window for most destinations:
- 5–9 business days for all countries
- 1–3 business days processing time
Shipping times exclude delays due to customs, weather, or courier issues.
Tracking Information
A tracking number will be emailed to you once your order ships.
Please note:
- Some carriers take 1–3 business days to update tracking data
- Free-shipping carriers may update slower
- If your order shows no update for 7+ business days, please contact us
“No Information Available” — What Does It Mean?
This may occur when:
- The carrier has not yet scanned your package
- Tracking systems are delayed
- It’s within the first 72 hours of shipment
If tracking does not update after 7 business days, our support team is ready to assist you.
Will my items arrive together?
For logistical reasons, items from the same order may ship in separate packages. This helps us maintain fast processing and free global shipping.
Need help?
Our team is here for you.
📧 support@pickarli.com
📍 Office 15242, 182–184 High Street North, East Ham, London, E6 2JA
📞 +44 7577 304625